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StayOn Pro--Bug Report

 


Revised 13/01/2004 .

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StayOn Pro's--Bug Report

When you submit your bug report, it will be entered into our database for tracking purposes. 
It will be associated with the account name under which you accessed this web. After an initial 
assessment by our support department, the resolution of the problem will be assigned to an 
appropriate engineer. 

If what you want to tell us is really more of a suggestion or a request for enhancement, please 
use our suggestion form instead Please be as specific as possible when describing the problem.

  1. What version of the software are you using?


  2. What operating system are you using?
    Other:

  3. Please enter a brief one-line description of the problem:

    (example: "Editor doesn't respond to up-arrow under image")

  4. If the problem is reproducible, please list the steps required to cause it,
    leaving a blank line between steps:

    (example: "1. Create a new file. 2. Insert some text ...")

  5. If the problem is not reproducible (only happened once,
     or occasionally for no apparent reason), please describe the circumstances in which it 
    occurred and the symptoms observed:

    (note: it is much harder for us to fix non-reproducible bugs)

  6. If the problem causes any error messages to appear, please write down the exact text displayed
    and enter it here:


  7. Please provide us with the following information in case we need to contact you:

    Name:  
    Phone:  
    E-mail:

 

We may need to contact you for more information, such as if we have trouble reproducing the problem you describe.

Questions or Assistance: 

If you have any questions or need assistance in placing your order, you may contact our order or technical support staff below:

For Sales Assistance:   orders@bmtmicro.com ( 1-800-414-4268 )

For Technical Support: support@StayOnPro.com

Lost Registration information can be obtained : Click Here

 

 


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